Terms and Conditions
These Terms of Service (“Terms”) govern your access to and use of Stenner.com (the “Site”) provided by Stenner Pump Company (“Stenner,” “we,” “us,” “our”). By accessing or using the Site, you agree to these Terms.
If you do not agree, do not use the Site.
1) About us / Contact
Stenner Pump Company
3174 DeSalvo Rd. Jacksonville, FL 32246
904.641.1666 | info@stenner.com
2) Changes to these Terms
We may update these Terms from time to time. The “Last Updated” date shows when changes were made. Your continued use of the Site after changes are posted means you accept the updated Terms.
3) Privacy and cookies
Our handling of personal information is described in our Privacy Policy: [link]. Our use of cookies and similar technologies is described in our Cookie Policy: [link].
4) Permitted use
You may use the Site for lawful, informational purposes. You agree not to:
- violate any law or regulation
- attempt to gain unauthorized access to the Site or its systems
- interfere with or disrupt the Site (including introducing malware or attempting to overload the Site)
- use automated means to access the Site in a way that harms performance or violates reasonable use (e.g., aggressive scraping)
5) Intellectual property
The Site and its content (including text, images, graphics, logos, product information, documents, videos, and software) are owned by or licensed to Stenner and are protected by intellectual property laws.
You may view, download, and print content for your internal, non-commercial use, provided you do not remove proprietary notices. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit Site content without our prior written permission.
6) Product and technical information disclaimer
The Site may include product specifications, documentation, compatibility notes, performance information, and other technical content. While we try to keep information accurate and current, the Site content may contain errors or may become out of date.
Stenner does not guarantee that Site content is complete, current, or error-free. For critical applications, confirm specifications and suitability with Stenner or an authorized distributor and rely on official product documentation.
7) No ecommerce / no online purchasing
The Site is provided for informational purposes only. The Site does not support online purchasing, accounts, or logins.
If you request information, a quote, or support through the Site, any resulting transactions are handled through Stenner’s standard sales channels or authorized distributors and may be subject to separate terms.
8) User communications and submissions
If you submit information through Site forms (for example, contact requests, technical questions, or quote inquiries), you represent that the information you provide is accurate and that you have the right to provide it.
We may use your submission to respond to your request and for business operations consistent with our Privacy Policy.
9) Third-party content (YouTube embeds) and links
The Site may include embedded content (such as YouTube videos) and links to third-party websites. Third-party services may collect data about you and may set cookies or similar technologies.
We are not responsible for third-party content, policies, or practices. Access and use third-party services at your own risk.
10) Disclaimer of warranties
THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, STENNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Site will be uninterrupted, secure, or error-free.
11) Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STENNER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
12) Indemnification
You agree to defend, indemnify, and hold harmless Stenner and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms or misuse of the Site.
13) Governing law and venue
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute arising from these Terms or the Site will be brought in the state or federal courts located in Duval County, Florida, and you consent to their jurisdiction and venue.
14) Termination
We may suspend or terminate access to the Site at any time to protect the Site, users, or our rights, or if we reasonably believe you have violated these Terms.
15) Miscellaneous
Entire agreement: These Terms and the policies linked in them are the entire agreement regarding Site use.
Severability: If any provision is unenforceable, the remainder remains in effect.
No waiver: Failure to enforce any provision is not a waiver.